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Please send your inquiry after confirming the following information.
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When making an inquiry through this page, the terms of use described in the “Terms of Use” section will apply. Be aware that by submitting your inquiry, you will be assumed to have agreed to those terms.
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The information you provide will not be used for any purpose other than responding to your inquiry. Please check our Privacy Policy for more on our personal information protection policy.
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Be aware that to respond to your inquiry, we may in some cases disclose information to Krosaki Harima Group companies, such as companies handling related products.
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It may take a few days to respond, depending on the specifics of your inquiry. For this reason, there may be cases where we cannot accommodate requests for specified response dates or “urgent” requests.
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If there are any problems with required fields such as name, address, and phone number when making an inquiry, we will be unable to respond, so please provide accurate information.
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We will not respond to or forward emails to relevant departments or group companies regarding defamation, requests for questionnaire or survey responses or donations, or inquiries about matters not directly related to our group’s business.
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We do not provide individual responses to opinions or requests.
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It is prohibited to reproduce, publish, or provide to third parties all or part of the responses from our company or our group companies to the specifics of your inquiry without our prior written consent.